Privacy Policy

This privacy policy administers the approach using which crystalprotect.com collects, uses, retains and releases any information which is collected from the users interacting with this website.

PERSONAL IDENTIFICATION INFORMATION

User can browse this site anonymously without disclosing any personal information, however When the user register on our site, post comments, purchase our products/services, send us email or join our newsletter, we may ask the user to enter their name, email and other basic information.

NON-PERSONAL IDENTIFICATION INFORMATION

Our website may collect non-personal identification information about the user every time the user visits our site Crystalprotect.com. Non-personal identification are the information related to the device that the user is using to browse our website, such as browser information, IP address, ISP and other technical information.

COOKIES POLICY

A cookie is a piece of text code that the web site transmits to the website browser when you interact with that site. The cookie text file is stored in your browser by the website’s server which is not accessible by 3rd party. Cookies help you navigate between pages efficiently as they store your preferences and improve the user experience of a website. Crystalprotect.com may use following types of cookies to improve the user experience and interaction with the website:
Analytics cookies: We use this for anonymous identification of your browsing device when you interact with our site to keep track of browsing patterns.
Service cookies to help us to make our website work efficiently, storing your registration and login details as and when necessary, setting browsing preferences, and keeping track of the pages you view.
You may note in addition that when you visit Crystalprotect.com, you may be prompted to accept cookies. If you have chosen to set your browser preferences to refuse cookies, it may hinder the proper functioning of our website on your device.

REMARKETING

You may find advertisements of our services and products on other websites that you visit frequently. Some of these advertisements may be delivered by Google Adwords, Facebook Partner Network or other 3rd party advertisers who provide remarketing and retargeting services. Remarketing advertising utilize dart cookies to serve these adverts to you based on your visit to our website and other websites on the internet. These cookies can only track “non personal identification information” and do not track
“personal identification information”. You can control cookies preferences from your browser setting.

INFORMATION PROTECTION

We are 100% dedicated to protect your Personal information. All your data is stored on secured servers with controlled access. This data is by no means sold to any 3rd party however we may share the data with our marketing partners who help us in our marketing activities.
All the information you send via e-mail is retained and used in compliance with the applicable federal law.

ANTI-SPAM COMPLIANCE

We value your email privacy, below are the rules which we follow:
We collect your email address in order to:
Send you the requested information; respond to your inquiry, and/or other requests or questions which you ask.
Process your orders and to email the essential information and updates related to the orders.
Email you promotional offers which we may consider will interest you
Email You monthly or weekly newsletter as per your preferences
To be in Compliance with ANTI-SPAM Policies across the Globe, we agree to the following:
Never use fake or ambiguous subjects in the email.
Include the Detailed Physical address of our Business headquarters.
Monitor 3rd Party email marketing services for compliance.
Provide option to unsubscribe within every email.

THIRD-PARTY DISCLOSURE

We never sell, trade, or otherwise give admittance to your Personally Identifiable Information to any 3rd parties. This does not include our website hosts and other Partners who support us in operating our site or conducting our business. We may also provide Full access to this information to Federal Government to act in accordance with the law.

CHANGES TO THIS PRIVACY POLICY

Crystalprotect.com reserves all rights to update, change, and remove any part of this privacy policy at any time without any prior notice. Whenever the policy is updated, we will revise the updated date at the bottom of this page. You are hereby advised to
regularly check this page for any such changes. You hereby accept and agree that it is your accountability to review this page from time to time and become aware of any such changes.

YOUR ACCEPTANCE OF THESE TERMS

By using Crystalprotect.com, you imply your 100% acceptance of this privacy policy. If you do not accept this policy, you should not use this site any further.

CONTACTING US

if you have any queries about this privacy policy, please contact us by visiting Contact Page at Crystalprotect.com or you can email us at info@crystalprotect.com
Terms and Conditions
1. ACCEPTANCE THE USE OF TERMS AND CONDITIONS
Your access to and use of Crystalprotect.com is subjected completely to these Terms and Conditions. You are not entitled to use the Website for any unlawful or prohibited purposes.
By using the Website you automatically fully accept all the clauses present in this document. If you do not accept any of these clauses you must leave the Website immediately.

2. CREDIT CARD/PAYMENT DETAILS
Your Credit Card/PayPal/Payment details are not stored by us. All Payments are processed by Secure 3rd party payment gateways on encrypted servers.

3. ADVICE
The contents of this website are not anticipated to represent any personal or professional advice. You should make your own decision as a grown up. Crystalprotect.com cannot be held liable for your any of your decisions related to the website or its products/services.

4. RESTRICTIONS
You are expressly and categorically restricted from all of the following:
· Downloading, copying, reproducing, transmitting, storing, selling or distributing any of the content without our prior written consent.
Using this Website for any unlawful or illegal activities
Using this Website contrary to applicable laws and regulations
Getting involved in any data mining, data harvesting, data extracting or any other similar type activity related to this Website
Your access to website is restricted to certain areas and we reserve all the rights to further restrict access to other areas of this Website by you, at any time, as deemed necessary.

5. BILLING, SUBSCRIPTIONS, AND CANCELLATIONS
Your satisfaction is very important to us. Please refer to our Payment Policy & Cancellations.

6. SOCIAL MEDIA WIDGETS AND LINKS
User may find Social media widgets (Facebook Page Widget) and/or other icons and links linked to social media accounts. These are present just for the convince of the users. If you
click these links of widgets you will be redirected to respective social media sites which have their own Terms & Policies which are not governed or controlled by Us.

7. CHANGE OF USE
We reserve all the right to:
7.1 change or delete (temporarily or permanently) the Website or any part of it without any prior notice.
7.2 Modify these Terms and Conditions or parts of it at any time, and your continuous use of the Website after any such changes shall be legally considered as your acceptance of any such change/s.

8. LINKS TO THIRD PARTY WEBSITES
Crystalprotect.com may include links to third party websites that are managed by 3rd parties. Any such link to other 3rd party websites is not an endorsement of such websites and you accept and agree that we are not responsible for the content or fitness of any such website/s.

9. COPYRIGHT
9.1 Crystalprotect.com and/or its licensors hold all rights to the intellectual property and material available in this Website. In any case if you find any breach of copyright law or if the content is yours and you have not given permission to use this, please email us immediately.
9.2 In accessing the Website you agree that you will use the content exclusively for your personal, non-commercial use. You may not download, copy, reproduce, transmit, store, sell or distribute any of the content without our prior permission. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use.

10. DISCLAIMERS AND LIMITATION OF LIABILITY
10.1 The Website is provided on an AS IS and AS AVAILABLE basis without guarantee of any kind whether express or indirect, including but not limited to the circumlocutory warranties of satisfactory quality, fitness for any particular purpose, copyright, compatibility, security and accuracy.
10.2 Crystalprotect.com or its employees cannot be held liable for any indirect or considerable loss or damage (including without restriction loss of business, opportunity, data, profits, personal injury, death) caused due to connection with the use of the Website.
10.3 We use the latest technology, but we make no guarantee that the functionality of the Website will be uninterrupted or error free.

11. INDEMNITY
You hereby agree to hold Crystalprotect.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Crystalprotect.com arising out of any violation by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

12. SEVERANCE
In an event where any or few of the clauses mentioned in this Terms and Conditions document is held invalid or incompatible or enforceable, those clauses will be excluded and the remaining terms and clauses shall be enforced to the extent as permitted by the law

13. VARIATION OF TERMS
Crystalprotect.com reserves all the rights to change/modify these terms anytime without any prior notice. The date at the bottom will be updated and you may also be informed via email. However, it is your responsibility to make yourself aware of the updates hence you are required to periodically check this page for any updates.

14. GOVERNING LAW
Payment And Shipping

These Terms and Conditions shall be governed by and annotated in accordance with the law of United Kingdom. For any further information please email info@crystalprotect.com
We Sell High quality Nano Protect Seals across the UK. The customer can place the orders online. The prices are further subjected to applicable Government Taxes.

REFUNDS

We already ensure that the products created are of Top quality, however all orders are eligible for a refund if they fulfill any of the below criteria/s:
The item/s ordered are not received even after 10 days from the date of ordering
The item/s received are not as described on the site
The item/s received are different from what you have ordered
The item/s received is faulty
All Refund requests must be raised within 3 days of receiving the product/s. All Refunds will be processed within 7 days once we receive the Returned product at our Return address.

RETURNS

The refunds will be processed once we receive the faulty item/s at the address we will provide you. You may have to bear the return shipping cost yourself.

CANCELLATION OF ORDERS

All orders are processed within 48 hours of placing the order, any cancellation or modification request after 48 hours will not be entertained. We request you to double check your order and address before making the payments.

SHIPMENT AND ORDER TRACKING

All orders are processed within 48 hours; All orders are dispatched via registered courier. You will receive the order tracking code on your registered email once the order is shipped with the estimated delivery date

EXCHANGES

We make sure that all our products are of top quality however if somehow you are not satisfied with the quality of the product or want to exchange it for another product, you are allowed to do so as long as it fulfils the below criteria/s:
1. The product is as good as unused, in brand new condition without any scratches, spills or marks.
2. You must contact us within 3 days of the receiving the product/s.
3. You are not entitled for Cash for exchange
4. You can only buy a new product of same or lesser value
5. You have to bear the courier charges for sending the item/s back to our exchange address (which can be in different country or city)
For any Return, Refund, Cancellation requests email us at info@crystalprotect.com